How long will it take to see the e-Transfer loaded to your account?

You should see your e-Transfer loaded within a few minutes ⚡️

What if it's taking longer than that?

Please double-check the following:

  • Are you using the unique email copied from your KOHO app? Any other email used will be rejected, so double-check for any typos!

  • If you have an unverified account, your e-Transfers are not auto-deposit enabled and it takes up to 30 minutes to be received.

  • If you are transferring the funds for the first time, check with your bank first, as they might be holding these funds as an additional security check.

  • If you have a fully verified KOHO account and it's not the first time you're sending an e-Transfer, it’s more likely that your bank doesn't support auto-deposit.

    Any e-Transfers that are not auto-deposit enabled can take up to 30 minutes.

    Here is a list of the most common banks and Credit Unions that do not support auto-deposit:

    • Desjardins

    • Manulife Bank of Canada

    • Laurentian Bank of Canada

    • Caisse populaire Alliance limitée

    • UNI Financial Cooperation

    • Tignish Credit Union Ltd

    • Access Credit Union

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