Before we can complete your account, we need to verify your identity. This will let us build a secure profile + protect you from fraud. 

We need 2 documents from you. 

Please choose 2 options, from 2 different categories

**P.S. For images of your Driver's Licence, please send the front and back

Category 1

Name & Date of Birth
✔  Front and back of a valid Canadian issued photo ID (no health cards)
✔  In-app scan of valid Canadian provincial driver’s licence
✔  Valid work/study permit issued by the government of Canada

Category 2

Name & Address
✔  Utility bill ie. phone, internet, hydro, etc
✔  CRA document ie. Notice of Assessment
✔  Statement from a secondary financial institution
✔  Document of insurance policy or monthly statement
✔  Front & back of a valid Canadian issued photo ID  (no health cards)

Category 3

Name & Financial Institution
✔  Bank statement
✔  Investment statement
✔  Credit card statement
✔  Credit union statement
✔  Link your bank account in-app


Your identity may be verified automatically if you have an adequate credit file where the name, address, and date of birth match what you used to sign up for KOHO.

Once we receive your documents, it will take 2-4 business days for our team to review. Reach out through in-app chat if you have any questions 💬

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