Before we can complete your account, we need to verify your identity. This will let us build a secure profile + protect you from fraud. 

We need 2 documents from you. They must be original PDFs downloaded directly from your service provider's website. 

Please choose 2 options, from 2 different categories


Your identity may be verified automatically if you have an adequate credit file where the name, address, and date of birth match what you used to sign up for KOHO.

If not, we'll let you know that we need documents from you.

Once we receive your documents, it will take 2-4 business days for our team to review. Reach out through in-app chat if you have any questions 💬

Did this answer your question?