If your bank charges you a fee when you send an e-Transfer to load you KOHO account we can reimburse it 💸 

Let us know in the 'message' section of the e-Transfer the amount you get charged in the following format:

$1.00 fee / $1,00 fee

Here are more details:

  • Your transfer must be over $20 to qualify for reimbursement

  • You can receive a maximum of 30 reimbursements per calendar month

  • There is a maximum reimbursement amount of $3.00 per transaction

We may still ask you for a receipt or a screenshot of the transaction from your banking portal to confirm this information above if you reach out to us about this through our in-app chat.

Additional Articles you may find helpful:
How do I add money to KOHO by e-Transfer?
How do I set up Direct Deposit?
Your Card FAQs

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