We reimburse your bank's e-Transfer fee for e-Transfer loads over $20. If your bank charges you an e-Transfer fee when you send a transfer to load@koho.ca, let us know in the 'message' section of the e-Transfer so we can reimburse you.
If you've already sent the e-Transfer and you got dinged with a fee, then reach out to us via in-app chat so that we can cover the cost. We are not fans of fees 😑