If an e-Transfer that you sent to load your KOHO account didn't get accepted, there could be a few different things going on. Reach out to us via in-app chat so that we can problem solve it with you.

A few things to note:

If it's none of the above, let us know the details through in-app chat 😀

Additional Articles you may find helpful:
e-Transfer Time to Load
Options for loading your KOHO card
Can someone else load my card?

tags: etransfer, e-Transfer, load, declined

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