Before we can complete your account, we need to verify your identity. This will let us build a secure profile + protect you from fraud. 

Verification is typically done in-app and you will receive an automatic prompt to complete the verification process upon your next login.

One way to verify your identity is in-app by connecting to one of the following banks:

If you do not have an account with any of the following, upload an original, downloaded PDF of your most recent financial statement or phone bill (a hydro bill, internet bill, investment statement, or a CRA document will work too).

We can't accept photos, scans, or photocopies of documents (this is a Canadian financial regulation).

It usually takes up to 2-4 business days for our team to review your documents.

Reach out to us in-app if you have any questions, we're excited for you to join!